Platform

Broadnet's systems had 99.999% ("five nines") uptime in 2014.

That's five minutes of outage. Think about that.

Broadnet’s decades of experience in IT and network systems architecture, software development, data and network management, telecommunications and process automation means our customers get the most reliable and highest quality network and software in the industry. In short, that means better calls, more connectivity and superior results.

Platform

Broadnet's systems had 99.999% ("five nines") uptime in 2014.

That's five minutes of outage. Think about that.

Broadnet’s decades of experience in IT and network systems architecture, software development, data and network management, telecommunications and process automation means our customers get the most reliable and highest quality network and software in the industry. In short, that means better calls, more connectivity and superior results.

Patented technology
Patented Technology

Our platform runs on proprietary patented software developed, owned and operated by Broadnet, with four patents issued and several more pending.

Patent #: 8,266,535 • Issued: 2012

Patent #: 8,719,369 • Issued: 2014

Patent #: 8,881,027 • Issued: 2014

Patent #: 9,081,485 • Issued: 2015

Patented Technology

Our platform runs on proprietary patented software developed, owned and operated by Broadnet, with four patents issued and several more pending.

Patent #: 8,266,535 • Issued: 2012

Patent #: 8,719,369 • Issued: 2014

Patent #: 8,881,027 • Issued: 2014

Patent #: 9,081,485 • Issued: 2015

Carrier-Grade Equipment

Broadnet uses carrier-grade equipment with fully redundant components (power, network, disk, chassis and management) and hosted in secure, environmentally controlled datacenters. Our production and data center facilities are state-of-the art, highly fault tolerant and designed for minimal downtime.

Carrier-Grade Equipment

Broadnet uses carrier-grade equipment with fully redundant components (power, network, disk, chassis and management) and hosted in secure, environmentally controlled datacenters. Our production and data center facilities are state-of-the art, highly fault tolerant and designed for minimal downtime.

Top-Tier Systems, Top-Tier Carriers

Broadnet maintains connectivity across several redundant backbones for high availability and quality. Outbound calls go out on multiple major tier 1 carrier routes based on cost, availability, or network congestion. Inbound calls make use of sophisticated network overflow algorithms across multiple carriers to guarantee the highest level of success. We monitor every server, every connection in real-time. If a piece of equipment does fail, calls are automatically routed around the problem to backup equipment.

Top-Tier Systems, Top-Tier Carriers

Broadnet maintains connectivity across several redundant backbones for high availability and quality. Outbound calls go out on multiple major tier 1 carrier routes based on cost, availability, or network congestion. Inbound calls make use of sophisticated network overflow algorithms across multiple carriers to guarantee the highest level of success. We monitor every server, every connection in real-time. If a piece of equipment does fail, calls are automatically routed around the problem to backup equipment.

Secure & Protected Customer Information

Broadnet’s production equipment is operationally redundant, firewall-protected, and located in multiple secure, hardened, carrier-grade facilities. Cross-fault-line redundancy also provides business continuity for Broadnet’s operations in the event of geographic level disasters.

Secure & Protected Customer Information

Broadnet’s production equipment is operationally redundant, firewall-protected, and located in multiple secure, hardened, carrier-grade facilities. Cross-fault-line redundancy also provides business continuity for Broadnet’s operations in the event of geographic level disasters

Integrated Web-Based Interface

Our web-based and password-protected user interface requires no special software or hardware and integrates your audience engagement across all our platforms without relying on risky, dated plugins. With easy yet secure and encrypted web access to your account, you can manage all your lists, events, polls and reporting in an intuitive user-friendly environment.

Integrated Web-Based Interface

Our web-based and password-protected user interface requires no special software or hardware and integrates your audience engagement across all our platforms without relying on risky, dated plugins. With easy yet secure and encrypted web access to your account, you can manage all your lists, events, polls and reporting in an intuitive user-friendly environment.

Advanced Features

Our core products are all engineered with state-of-the-art technology and software to provide the most advanced features in the industry -- whether it’s screening a question, streaming an event, texting a sign-up, reporting a poll in real time or integrating with other video and social platforms.

Advanced Features

Our core products are all engineered with state-of-the-art technology and software to provide the most advanced features in the industry -- whether it’s screening a question, streaming an event, texting a sign-up, reporting a poll in real time or integrating with other video and social platforms.

Tools for Compliance

We give you industry-leading tools to be compliant with federal and state regulations, including free real-time identification and scrubbing of mobile numbers and curfew controls. Broadnet's free, easy, integrated opt-out "press 9" mechanism is automatically included on every outbound phone call, as well as via a toll-free, dial-in opt-out service. Our compliance team listens to outbound voice messages prior to distribution, to help with quality control and best practices.

Integrated Web-Based Interface

We give you industry-leading tools to be compliant with federal and state regulations, including free real-time identification and scrubbing of mobile numbers and curfew controls. Broadnet's free, easy, integrated opt-out "press 9" mechanism is automatically included on every outbound phone call, as well as via a toll-free, dial-in opt-out service. Our compliance team listens to outbound voice messages prior to distribution, to help with quality control and best practices.